To reach Customer Service, please call toll-free: 800-481-FRUIT (3784). Our usual phone hours are 9 AM-4 PM EST M-F. As we are a small family business, sometimes we’re taking care of orders, so please leave a message if you get the answering machine. We WILL call you back! Thanks in advance for your understanding!

To reach us via email, please send your questions, comments and ideas by clicking here.We will reply as soon as possible, usually within 24 hours during the work week.

Fyi, here are the top 4 FAQ's for Fruition:

"Do you have a fruit-of-the-month club?"
The answer is yes! The "Fruition Subscription" program helps you give gifts for months at a time, keeping you in front of your clients or on the minds of your favorite relatives! Choose from 3, 6 or 12 months, or call us with your preferred time-frame. Every delivery features a special collection of extra-fancy fruits that are absolutely delicious!

"Is that display fruit fake?”
Nope! Every time you see a Fruition box on display at a silent auction fund-raiser or business tradeshow, those gorgeous apples, oranges and pears are REAL, and indicate the care taken when selecting fruit for your gifts.

"How does your fruit stay fresh for so long??
Every order is carefully hand-packed, with only the best fruit going into the gift boxes. Each gift is then shipped with an "ethylene-absorbing-packet", which helps slow down the ripening process, so your fruit stays fresh longer than usual!

“Why is the S&H to some states so high?
It’s a combination of a few factors: the weight of the gift packages, our desire to get the fresh fruit delivered quickly, and the distance from our facility to some gift recipients’ locations. Our average fruit gift box weights 9 pounds, which doesn’t sound like a lot, even to us, but apparently it IS a lot for UPS. Gifts to California, Washington and Oregon also require special agriculture certification that adds to the S&H fees.

So that your friends, family and clients receive their fruit gifts in good order, the longest delivery period we allow is 3 days from the time it leaves our door. Shipping “ground” to some states might take 5 or more days in transit. That is just too long! So for some states the only option is 3-Day Select, which is typically a good deal higher than the ground rates, as you might expect.

Questions, comments and ideas for The Fruit Lady may be sent by clicking here. She will reply as soon as possible, usually within 24 hours during the work week.

For written inquiries, please address all regular mail to:

Fruition
Maryland Produce Market
P.O. Box 2001
Jessup, MD 20794